What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — your name, contact number, email address and date of birth. When you make a deposit or withdrawal, your chosen payment method generates a transaction record; this includes references tied to
-
1
Touch 'n Go eWallet, Boost or GrabPay transfers so we can match your payment to your account wallet accurately. We also log your device type, browser session data and IP address each time you access the platform. This helps us detect unusual login attempts and keep
-
2
your account secure. We do not sell your personal data to third parties. Payment transaction data is retained for as long as required under applicable financial record-keeping obligations, and access to it is restricted to authorised internal staff only. If you use DuitNow or FPX for
-
3
a bank transfer deposit, the bank reference number is stored alongside the transaction timestamp. All data we hold is used for one or more of these purposes: account verification, payment matching, fraud prevention, account support, and meeting legal obligations where local law applies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.